Our Profile:
United Hoster UK was founded by a group of web entrepreneurs with a mission to make hosting services more user-friendly. The inspiration came from all the businesses and professionals like themselves who are trying to run a business and need products and services which help those businesses function more smoothly.
It soon became clear that the needs of the home user market was also more varied and sophisticated than many of the hosting products on offer.
When researching hosting products and services for its own businesses the group found that the hosting industry was technically savvy, but couldn´t relate the products to real-world business challenges and therefore help the customer determine the right hosting product for their specific circumstances.
United Hoster UK was therefore created to address the needs of businesses large and small, as well as home users who might need anything from straightforward web hosting to more sophisticated content management systems. It is a tried and tested route to customer satisfaction, pioneered by United Hoster Germany since 2001. Having identified a successful formula, United Hoster UK was launched working closely with the team in Germany.
Today, United Hoster UK offers a wide choice of premium hosting products, at competitive prices, without compromising on the quality of customer service. We combine German technical expertise with an intimate understanding of the UK market to bring you reliable hosting products, with a service philosophy developed specifically to meet the needs of our UK customers.
Our promises to you
1. Premium hosting solutions at competitive prices.
2. Flexible subscription solutions: monthly, quarterly or annual subscription – simple cancellation process if your needs change.
3. World-class customer service: a helpline which doesn´t charge premium rates – call us FREE on 0800 756 6582 and feel confident about getting help and support when you need it.
Listening to our customers
Central to delivering on our ambition to provide the best hosting solutions and world-class customer service is the ability to listen to and act upon feedback from our customers. United Hoster UK will therefore be launching an open forum to enable customers to share and discuss their experience of our products and customer service. Sharing information enables you to learn from your peers and can be helpful in selecting the right hosting solution for your needs. Your productive feedback will also enable United Hoster UK to continue to adapt its products and services to make them better than ever.
Hosting services need a secure platform
Whether you are a home user or a large organisation you want reliable, 24/7 hosting services that can scale to handle your demands. United Hoster UK benefits from than eight years technical expertise gained by United Hoster Germany in providing a first-class infrastructure. Features include:
- Flexibility - individually scalable solution variants supported by market leading server hardware (Dell, HP, IBM - cluster solutions)
- Performance - 100/1000 Mbit /sec fiber connectivity directly to our high-performance Internet backbone.
- Strong infrastructure supporting our Data Centre to ensure operational safety and maximum up-time and safety of your data through full air conditioning, strict access control, fire protection and an uninterruptible power supply (UPS)
- Versatility - our configurations support all common best practices to ensure , simple handling
- Support - our dedicated team of technicians ensure a 24/7-Service, along with extensive phone support during business hours.
- Excellent service - We take pride in our Customer Service and reputation. We are enthusiastic to assist you in providing solutions to your queries.
- We host your Data on leading technologies such as: Red Hat Linux systems, and MS windows hosting environments.
- your data available readily and fast with Connections of up to 2x6, 5Gbit /sec Fiber.
- Redundant connection with backup lines, In the unlikely case of an emergency, your data is always available.
More information about our data centre can be found here.
united hoster (UK) is a trading division of Blue Sense Partnership Limited Registered in England & Wales. Company Registration Number: 6602334 Registered Office: 12 Southgate Street, Launceston, Cornwall PL15 9DP
